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Privacy statement

We respect your privacy!

This privacy policy should be read in conjunction with our Terms and Conditions. By accessing and using this website you are agreeing with our Terms and Conditions and this Privacy Policy.

Broadbent & Dunn will not sell or divulge your personal information to any third party, except to the extent necessary to complete your order, or where compelled to do so by legal order. Broadbent & Dunn is committed to protecting your privacy as outlined in this Privacy Policy. By submitting personal data manually or in electronic form to this website, or by using this website, you give your consent that the personal data you submit may be processed in the manner and for the purposes described below. The personal information that Broadbent & Dunn collects about you includes your name, address, telephone number and e-mail address. Our payment solution provider PayPal handles payment card information on our behalf. Broadbent & Dunn does not have access to your financial details, credit and debit card numbers, and as such we do not store any of your financial details.

When you add items to your shopping basket and proceed to the checkout we capture the personal information you supply. This information is required so that we can process and dispatch your order, contact you regarding the status of your order, improve our website based on the browsing trends and purchasing patterns of our customers and, from time to time, send to you via e-mail information on discounts, promotions and new products. If you do not wish to receive e-mail notifications please send an e-mail to music@broadbent-dunn.com with the subject line 'Unsubscribe'. Broadbent & Dunn does not know the identities of people who browse the website without making a purchase, as we only require personal information when you make a purchase in the online shop or when you register to receive email news or other services.

The personal information we collect is stored lawfully and in accordance with the Data Protection Act, and is only accessible to Broadbent & Dunn authorised personnel only. You can request via e-mail to music@broadbent-dunn.com a copy of the personal data we hold on you. You can also request that we delete your personal data. Broadbent & Dunn will comply with your request within 5 working days and will confirm via e-mail when any requested deletion has taken place.

SECURITY

Your payment will be processed through our payment solution provider PayPal, a secure environment that incorporates antifraud screening services, thus ensuring that your payment details are safe at all times. Broadbent & Dunn does not see or store your financial details, so making your transaction even safer.